Springboardhq

Springboard CX is a customer experience agency that empowers stay-at-home moms to provide exceptional customer service. They specialize in offering fractional customer service teams that feel like an in-house extension without the overhead. Their team is composed of Canada and USA-based stay-at-home moms with extensive skills and knowledge in the consumer packaged goods (CPG) industry. Springboard CX provides services such as inbox management, live chat, social media management, and SMS management. They cater to a wide range of industries, including electronics, furniture, clothing, food and beverages, and more. Notable clients include Graza, IQBAR, Made By Nacho, and Patrick Ta. Their agents are trained to handle customer inquiries efficiently, ensuring high-quality responses and customer satisfaction. Springboard CX also offers flexible staffing solutions, advanced reporting, and crisis management, making them a reliable partner for businesses looking to enhance their customer experience.